We can always be engaged as your single point of contact. You can open a ticket with us 24/7 by simply send an email to email@example.com.
Azena Support will gladly assist to troubleshoot and narrow down to the component causing the issue.
For support issues related to the camera hardware, please contact the distributor or vendor of the device.
For issues related to a particular application you can also directly contact the application developer. Application developer's contact details (website, email address, support page) can be found in the Application Store on the page of the respective application (you need to be logged in to see the Support details at the bottom of the page).