Starting with the Azena OS 1.5.0 a one-button-click log collection feature has been added to export the device logs.
Go to the web UI of your device and select the Device health tab from the left side menu. Next click Export Logs to download the logs to your PC:
If your device has not yet been upgraded to >= 1.5.0 the logs can be manually pulled.
- the camera is accessible via network
- the camera is in developer mode
- working PC has adb installed
First step is to connect to the camera using adb from a Windows/Linux terminal:
The next command is used to download camera's internal log to the path currently shown in the terminal window:
adb logcat -v time -d > camera.log
Camera.log file generated this way represents the log snapshot from the last factory reset until the moment it was requested.
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